I modified the instructions as previously they did not indicate how long you should hold in the reset button and when to release it
- Run the Server recovery CD on a PC and follow the instructions with regards to removing software (IGNORE THE REST FOR NOW)
- Turn off the Acer, hold power button for 4 seconds
- Using a paper-clip, or similar, push in the recovery button on the back of the unit and KEEP it pressed in WHILST you turn on the unit AND keep it pressed in until step 6
- If you have done this correctly the i will flash RED on the front of the unit
- WAIT patiently until you see the network icon, on the front of the unit, flash BLUE (this can take several minutes - yes minutes!!)
- Once the network icon flashes BLUE then, and only then, can you stop pressing the reset button with the paperclip
- Now you can press the NEXT button on the Server Recovery Software and it WILL find the server very quickly
- Follow the instructions now from the Server Recovery Software. It DOES take a long time to recover (best part of 1 hour on a Gigabit network). Shame they didn’t put the 3Gb image on the 1Tb drive to save time!!!
Hope this is clearer and helps
Thank you for this.
For others out there, here are a few things to consider while recovering your H340, should you go this route.
Note in this scenario I had installed some software that caused the OS to not boot properly, so I did a recovery for the first time and just wanted to share the experience in more detail:
- "Minutes", is no exageration. I had to hold the paperclip in place for what felt like 8 minutes (literally). Just wait for that network light, folks.
- Once the server is found (after step 7), the DVD contents are downloaded to the whs and then installed on the server. It does take close to an hour for the whole process to complete end-to-end, and it's not fully automated, so stick around. Sometimes when I clicked <next> in the restoration gui, the connection got "lost" and the server wasn't found or "wasn't ready" at that point during the install, so if you get an error, wait a minute or two, press <back> and <next> again to re-connect. It should resume fine. I noticed the network connection got lost once or twice during the install -- probably because it was installing/updating the NIC drivers at that point.
- My whs was running SP3 when I lost it. After I did the recovery, the user accounts were "lost" from the console gui, but the data was all there, and re-adding the same user wasn't an issue. (Note that the selection is greyed out, but selected nonetheless). No need to create new users or move/rename their stuff.
- Everything in D:\shares seems to be all there, so just the OS (C:\) drive seems to be affected, and the settings for the WHS console (and any WHS apps) are reset to defaults.
- My daily backup history for all three systems all seemed to be recovered, too, which was a surprise I wasn't expecting.
- My stock CD recovered to SP1 (no surprise), so be prepared to re-patch your system fully and re-install the connector s/w on all your hosts.
- I have a total of 4 drives in the WHS, with duplication turned on for all my shares. Before the restore process I pulled one of the drives out and put it into a USB enclosure and connected it to a PC to see what I could read. The drive showed up as ~90% full, but Windows 7 couldn't see a file structure on the drive. In other words, it doesn't look like the drives are readable individually. (What I expected, but wanted to share).
I can't stress enough the importance of backing up your critical data (and when Vail comes out, the OS) to an external USB drive just in case. Concurrent dual drive failures do happen, as do accidental deletions of files (that get replicated to your duplicated drive).