7 replies to this topic

[haagimus]

WHS 2011 will no longer launch dashboard from the actual system itself and from remote systems. i tried safe mode and disabled every single thing in the list 1 at a time then all at once with no success. i get a popup error message that says the following when i try to launch:

the exception unknown software exception (0xe0434352) occured in the application at location 0xfdcbcacd

then it asks me if i want to relaunch, doesnt matter still wont launch. Tried restarting, nothing. Tried updating, nothing. Tried safe mode, nothing.

Any suggestions or ideas would be fantastic, thanks in advance

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[Konowl]

Weird but I've had this exact same issue over the last week or so.

[haagimus]

Konowl, on 30 January 2012 - 09:00 PM, said:

Weird but I've had this exact same issue over the last week or so.

were you able to find a solution to it though? thats the real question

[Konowl]

haagimus, on 31 January 2012 - 06:32 AM, said:

were you able to find a solution to it though? thats the real question

No nothing. Still won't run.

[Konowl]

Konowl, on 03 February 2012 - 12:33 AM, said:

No nothing. Still won't run.

Correction just fixed it. Delete the dashboard.exe directory in C:\users\administrator\appdata\local\microsoft_corporation. When you run dashboard it will get corrected. I was getting a fatal error something to due with a bad variable in the user.cfg file in that directory.

[haagimus]

Konowl, on 03 February 2012 - 01:00 AM, said:

Correction just fixed it. Delete the dashboard.exe directory in C:\users\administrator\appdata\local\microsoft_corporation. When you run dashboard it will get corrected. I was getting a fatal error something to due with a bad variable in the user.cfg file in that directory.

okay against my better judgement i went ahead and deleted the folder, i didnt however remember to make a backup of the stupid thing. now dashboard splash comes up then nothing happens, the folder doesnt re-create itself and dashboard doesnt run. any suggestions now, i dont know of any way to re install the dashboard.

correction folder was created after i ran in safe mode with all add ins disabled, dashboard however still does not launch

Edited by haagimus, 03 February 2012 - 05:27 AM.

[d1ck]

Konowl, on 03 February 2012 - 01:00 AM, said:

Correction just fixed it. Delete the dashboard.exe directory in C:\users\administrator\appdata\local\microsoft_corporation. When you run dashboard it will get corrected. I was getting a fatal error something to due with a bad variable in the user.cfg file in that directory.

Just wanted to post up that this solution worked for me! I simply deleted the folder, as instructed and it booted fine. Thank you so much!

[haagimus]

just wanted to add an update, I have since tried this method of correction 4 times and I still have no access to mydashboard. looking for any new suggestions for a possible fix to this. or even better still a method to simply re install the dashboard itself