13 replies to this topic

[Paul C]

Hi Guys my first post here hoping someone can help me out with this one please.

I keep getting a pop up warning on my laptop saying Check your Anitvirus Software Status - your anitvirus is either not installed or out of date...

When I click the message it prompts me to sign into my Mediasmart server console and when in that it shows that the network is healthly.

I know my laptops antivirus software is up to date (on both the laptop and server) but this message just won't stop poping up every minute or so.

Could anyone advise me on a solution to this please

I am running Windows 7 Ultimate on the laptop if that makes a difference

Many thanks

Paul

[Ryan Murphy]

This is a common problem and I wouldn't worry about it too much. I think it has something to do with WHS throwing up an error flag before actually checking the antivirus software on the client end.

I get the same message every now and then and I'm running Microsoft Security Essentials.

[JC634 (WGS)]

All your problems *should* go away when PP3 is released. Which *should* be sooner than later...

[Paul C]

All your problems *should* go away when PP3 is released. Which *should* be sooner than later...

Thanks guys for the replies - is there anyway to stop this message popping up for now as it's driving me mad ! it is coming up every 20 seconds or so (I've counted !!)

Also what is PP3?

Thanks again

Paul

[Ryan Murphy]

have you tried a different AV software? That is more than usual.

PP3 is Power Pack 3 for WHS. Will probably be released early next year.

[JC634 (WGS)]

Thanks guys for the replies - is there anyway to stop this message popping up for now as it's driving me mad ! it is coming up every 20 seconds or so (I've counted !!)

Also what is PP3?

Thanks again

Paul

Just so I understand what is going on. You have McAfee installed on your MSS? What AV is installed on your laptop? Do you have other computers that connect to your WHS? OS and AV on those are what? Also, I assume that you are not getting an error message on those? Also, is the MSS completely up to date on OS updates?

Sorry, lots of questions. It is quite weird that you are getting a message as often as that.

[Paul C]

Just so I understand what is going on. You have McAfee installed on your MSS? What AV is installed on your laptop? Do you have other computers that connect to your WHS? OS and AV on those are what? Also, I assume that you are not getting an error message on those? Also, is the MSS completely up to date on OS updates?

Sorry, lots of questions. It is quite weird that you are getting a message as often as that.

Thanks again for the replies

JC634

I have Mcafee Total Protection installed on the Server and Mcafee Enterprise 8.7 on my Laptop and a desktop both pc's are running Windows 7 Ultimate. All updates on the AV are upto date on all machines including the server and yes the message is coming up on the desktop as well. I did uninstall the Mcafee add in of the server and then reinstall it but that made no difference.

Not sure if it is of any help to mention but the server icon on tray in the clients is red but on the server all green - any ideas?

Many thanks

Paul

[JC634 (WGS)]

It would *seem* that the AV packages are having a war with each other. I would start uninstalling an AV program one at a time until the problem goes away.

I have no idea why this is happening, but the only way to debug is start taking away one problem at time to see what is fighting what.

[Paul C]

It would *seem* that the AV packages are having a war with each other. I would start uninstalling an AV program one at a time until the problem goes away.

I have no idea why this is happening, but the only way to debug is start taking away one problem at time to see what is fighting what.

Many thanks for the reply - which makes sense - is there a away to install Mcafee 8.7 on the server directly ? my line of though would be that all machines would be running the same AV program.

Thanks again

Paul

[JC634 (WGS)]

I would be hesitant to install an AV package on an OS it is not meant to be installed on, especially with the way WHS handles files. You might question McAfee, but I would expect only a "stock" reply.

[hofstede]

I had the same problem with the security message popping up on every Windows 7 client PC after logon, while there was nothing wrong. Installing PP3 didn't solve it. What happens is that the service that checks the antivirus status of your PC (Security Center service) is set to start "Automatic (delayed)". The Home Server connector software starts right away. Because of this the Home Server connector software starts to check your antivirus status before the service that has to report the status is actually running. I have set the Security Center service to start "Automatic" without delay. This resolved the issue on all three Windows 7 PC's

Hope this helps,

Marc

[Drashna Jaelre (WGS)]

Or you could set the WHS service to run delayed also. Which is what I would prefer to do. Less load on the system at once.

[hofstede]

Or you could set the WHS service to run delayed also. Which is what I would prefer to do. Less load on the system at once.

I tried that too but that didn't work for me.

Marc

[Drashna Jaelre (WGS)]

ah, good to know then.