2 replies to this topic

[Hyde]

Bought the T2 just under two years ago and it's been running fine over that period. In May I installed a SpinPoint 2TB as a second hard drive and the server continued to work just fine until mid August when overnight it failed.

In the morning I came down to a machine with a constantly lit red LED on the front panel in the middle of the power switch but no other signs of life.

I rebooted it and got the same LED symptoms.

Rebooted it again and nothing at all from the front panel.

Took off the lid and the only sign of life is a green LED flashing at a steady rate mounted directly on the mother board.

The external PSU displays a green LED indicating that it's powered up and indeed if I remove the power cable from the server the LED on the mother board goes out, so the board is receiving some power but fails to pass it on I think. The hard drives remain silent. Removing the power feeds to both drives didn't change anything either.

Raised a ticket with Tranquil support and once I'd got past the turn it off and on again team my ticket was passed to a technician and that appears to be a black hole with no response in over a week.

Anyone else with a similar experience?

Cheers
Hyde.

[Hyde]

Turns out the fault does lie with the external PSU. I had it checked out by an electronics engineer who reported 3 bulging caps, way outside tolerance. He has since replaced them and all is working fine again much to my relief. So Tranquil weren't much help after all!

[Terry (WGS)]

Thanks for reporting - your experience with the PSU will help others I'm sure.