Adding A Windows 7 64 Bit Client

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Posted · Report post

Hello All,

I am attempting to add a W7 64 bit client to my WHS network. I am using 32 bit v1 Power Pack 3 on my server and was able to access it from the new client using the server:55000. It uses the Connector software and downloads the console software and when it tries to install gives me this error:

Unsupported 16-bit application

The program or feature "\??\C:\Users\Rob/Appdata\Local\Temp\WindowsHomeServerConnector\SetUp.exe cannot start or run due to incompatibility with 64-bit versions of windows. Please contact the software vendor to ask if a 64-bit compatible version is available.

I have tried to find a solution for this all night. From everything I've read I thought if PP3 was installed that would take care of any 32 bit 64 bit issues.

Any assistance would be greatly appreciated.

Rob

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Posted · Report post

Have you tried accessing the software directly via the network instead of via a web browser? Navigate to \\servername\software, find the folder for the connector (can't remember the name right off) and run setup.exe. You may be tempted to run the executable with "64" in the name, but don't as it won't work. Just run setup.exe and it should autodetect the correct version. This is how I've always connected my Win 7 64bit systems.

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Posted · Report post

I run 64 bit with no problem

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Posted · Report post

Run the WHS Connector Troubleshooter (part of the WHS toolkit), and that should identify exactly what the issue is (if a bit technical).

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