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Adding A Windows 7 64 Bit Client

Started by RJ3301 , May 27 2011 12:43 PM

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3 replies to this topic

#1
RJ3301

Posted 27 May 2011 - 12:43 PM

Newbie

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3 posts

Hello All,

I am attempting to add a W7 64 bit client to my WHS network. I am using 32 bit v1 Power Pack 3 on my server and was able to access it from the new client using the server:55000. It uses the Connector software and downloads the console software and when it tries to install gives me this error:

Unsupported 16-bit application
The program or feature "\??\C:\Users\Rob/Appdata\Local\Temp\WindowsHomeServerConnector\SetUp.exe cannot start or run due to incompatibility with 64-bit versions of windows. Please contact the software vendor to ask if a 64-bit compatible version is available.

I have tried to find a solution for this all night. From everything I've read I thought if PP3 was installed that would take care of any 32 bit 64 bit issues.

Any assistance would be greatly appreciated.

Rob

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#2
Rychek

Posted 27 May 2011 - 01:03 PM

Advanced Member

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447 posts

Gender:Male
Location:"Where folks know what picante sauce should taste like."
Interests:Computers, Home Servers, Warhammer FB, Reading.

Have you tried accessing the software directly via the network instead of via a web browser? Navigate to \\servername\software, find the folder for the connector (can't remember the name right off) and run setup.exe. You may be tempted to run the executable with "64" in the name, but don't as it won't work. Just run setup.exe and it should autodetect the correct version. This is how I've always connected my Win 7 64bit systems.