12 replies to this topic

[boogaloo]

Hi folks

A little puzzled, but please excuse my novice question! I've just installed WHS2011 on a new HP Proliant Turian box. The install seemed to go smoothly enough (though it seems that sadly my router, a Netgear N600, doesn't allow remote server access - DOH) but a couple of things are puzzling me. I've installed 1x250gb drive (intended as primary) and 2x 1TB drives (intended to be run separately as a backup drive and a file serving drive). However my primary drive seems to have been partitioned into 3 parts. Also I can only see one of my 1TB drives showing (though both show in the device manager and appear enabled and functioning in that view). Both 1tb drives show in the BIOS console.

Any suggestions? Should I be worried about the partitioning of the primary drive? I only intend to use that for WHS2011 and any applications i'll run on the server.

Any suggestions as to why my second drive might not be showing? I did, probably incorrectly, wonder if the multiple partitioning of the primary HD was an error, and whether WHS2011 can only handle 5 drives (thereby ignoring the final one).

Any info hugely appreciated - all very new to me.

Boog

[KesterHouse]

Hi ho, Boog, and welcome to WGS!

As an aside, the NetGear N600 will work wonderfully for remote access (at least my WNDR3800 does) - the trouble is the router setup wizard doesn't know how to tell it to enable port forwarding. You can add the 2 entries it requires manually when the time comes. But let's look at those disks first though...

I'm curious to know what you see if you go to Server Manager > Storage > Disk Management? It should show three disks, with the 250GB as Disk 0 and containing the C: and D: partitions (and a little 100M hidden system partition), and the other 2 disks will likely be there, although they're probably not formatted so you don't see them with Windows Explorer or Dashboard. Please confirm what Disk Management shows, then I'm happy to walk you through creating partitions on the other drives and setting up the Dashboard's server folders stuff. This will be a lot easier if you haven't filled the current D: drive's folder full of data yet as well.

Looking forward to your response,
-Jeff K.

[boogaloo]

Jeff, sir, you are a legend

All sorted now after your pointers. Have formatted both drives, allocated letters, and now all's showing perfectly. My primary HDD seems to have one smaller partition (about 60g) and a secondary partition (the remainder of the 250g), and both 1tb drives showing perfectly now.

I wonder if I could ask how you set up your router...?

Hugely appreciate your help - thank you!

Boog

[KesterHouse]

Pfft - Legendary for incredibly long, boring, posts, perhaps... Thanks for the kind words all the same.

There's more about fiddlin' with those partitions by the way. I posted info about it elsewhere here with a link to some fellow's blog that walks through it with screenshots. Too lazy to search for it now, so go for it if you're so inclined.

Right then, to the router... I'm guessing you already set up the <servername>.homeserver.com stuffs by clicking that Server Settings link in the Dashboard, then running the Remote Web Access wizard. If not, you might want to get all that done as well (make your Live ID, and all that jazz). I also highly recommend you configure your server to use a static IP address, and enter that address in the HOSTS file on your client PCs.

In that Remote Web Access window, go ahead and click the Set up button for the Router section. It should show the NetGear N600 as the router Model, with the Router IP listed as whatever external IP was assigned to the router through DHCP from your internet service provider. If it doesn't, it will after you run Set up. Set up opens a pop-up that tells you about setting up the router - click Next and it will change to a Verifying task bar for a while. After a minute or two it should change to a green check mark, that says Your router is set up (even though it's really not). Close the dialogs and windows to get back to Dashboard - we're done with WHS for now.

Next you need to get into the router's interface and tweak the port forwarding. I prefer to use a client PC for this, since Internet Explorer on the server has lots of security stuff to try and get through. On a client in your browser of choice, go to http://www.routerlogin.net and you'll be prompted for a username and password. Enter "admin" with the password "password" (no quotes), and you should see the NetGear Genie home page.

Click the Advanced tab near the top, and expand Advanced Setup in the menu.

Select Port Forwarding / Port Triggering. On the Port Forwarding page, select the +Add Custom Service button.

In the Ports - Custom Services window enter whatever you want for a Service Name (I used WHS2011-SSL).

Leave the Protocol as TCP/UDP.

Enter 443 for the External Starting Port and the External Ending Port.

Leave the Use the same port range for Internal port box checked.

For the Internal IP address either enter the IP address of the server, or select from the list of addresses listed.

Click Apply to finish

Create another custom service named WHS2011-RDP (or whatever you want)

Enter 4125 for the port number as before, then the server's IP address.

Click Apply to finish.

Cancel / Exit your way out, then logout of the genie and it should work fine!

Hope that helps,
-Jeff K.

[boogaloo]

In that Remote Web Access window, go ahead and click the Set up button for the Router section. It should show the NetGear N600 as the router Model, with the Router IP listed as whatever external IP was assigned to the router through DHCP from your internet service provider. If it doesn't, it will after you run Set up. Set up opens a pop-up that tells you about setting up the router - click Next and it will change to a Verifying task bar for a while. After a minute or two it should change to a green check mark, that says Your router is set up (even though it's really not).

Hrrm now here's the problem. When I click on that 'set up' button it does go to the 'verifying' stage but then ends up saying:

Your router wizard found the following issues

- There may be more than one router on your network (There kind of is, as I use a router as a modem to connect to the internet, it doesn't have a Gigabit connection, so I plug that router into my Netgear as an internet connection. Even if I disconnect that modem router though, I get the same error)

- Remote web access to your server is blocked (The explanatory text here seems to point towards an incompatible router).

Any suggestions?

[boogaloo]

Additionally, if I go into port forwarding and try to input the settings you suggest I get the following message:

"The specificed port(s) are being used by other configurations. Please check your configurations of USB Readyshare, Remote Management, Port forwarding, Port Triggering, UPnP Port Mapping table, RIP and Internet Connection type'.

Eep

I turned of UPNP competely and it seemed to allow me to add those port forwarding rules. Does that mean I can't turn UPNP on again? Even after doing that port forwarding, I got the same error messages (Remote Web Access to your server is blocked / There may be more than one router on your network) when I try to connect via the wizard.

[KesterHouse]

Hrm,

My UPnP settings I believe, were set by WHS2011, and I didn't have to mess with them.

As for the double router issue, I'm a little confused - I'm guessing you have the modem from your service provider (mine's a "Ubee" thing from Comcast), but it sounds like that's connected to something else before it connects to the N600. If the "other" router is indeed a router and not the service provider modem, then that's where the configuration needs to take place, and not on the N600. Sounds like the N600 is simply acting as a Gigabit switch. If that's true, then the "other" router should NOT be connected to the yellow WAN port on the N600. Furthermore, you could connect the WHS2011 box directly to the "other" router to try the setup wizard again and see what it does.

What is this "other" router, and what model N600 are you using?

Perhaps others can add more regarding the UPnP thing. I'm no network engineer type, I simply lucked out (apparantly) when I needed to configure my N600.

Hope that helps,
-Jeff K.

[boogaloo]

Thanks for your reply Jeff. The reason I have a slightly unusual setup is because my N600 doesn't have a built in modem, so I'm using my 'old' modem router to connect to the internet. That is then connected to my N600 which routes internet access. I don't have a service provider modem hence the need to use my old router. The reason I don't use my old belkin modem router as my main router is because it's not got a Gigabit connection.

[bobbyc]

@boogaloo,

Are you on an ADSL or DSL internet service?

If so, I would recommend setting the first modem/router to bridged mode. This will allow the first box to convert the internet signal from a two wire phone company signal into the Ethernet signal. Then configure the netgear router to port forward ports 80, 443, 4125, to the server's IP. Of, course once you change the first box to bridge mode, you will need to power cycle the netgear router to flush the WAN IP. The Netgear router will now have a public IP on the WAN side of the router, the LAN side IP addresses will remain the same as before.

Of course, if you are on a cable modem this will not work. Cable networks are a little easier to setup then DSL lines. I can't speak to FIOS as I have not configured a FIOS setup yet.

One last thing, Some Netgear routers do not support NAT Loopback. You need to find out if your netgear router supports NAT loopback. If NAT loopback is not supported; it will NOT work no matter what you try.

good luck

[boogaloo]

Just checking in because I didn't want you to think that I've not appreciated the help, just still trying to get a fix!

Here's a slight update... I've updated the firmward on my Netgear N600 to DD-WRT. After detailed searching I'd found several posts saying that my version didn't support NAT loopback. Supposedly changing to DD-WRT BIOS allows it.

However I had a few problems this evening when I changed my modem router (belkin f5d8636-4 v1) to Bridge mode. After doing that it lost my ADSL connection, and I've spent the last hour trying to get it all back and running in original form again (forgot my darn ADSL logon - set it up years ago!).

Minor progress I hope (by getting the router able to support NAT loopback) but still need to work out how to get the 'modem' router to work correctly in Bridge mode. Half considering just buying an ADSL modem to simplify things, as I'm really reaching the limit of my technical capability here! I'm going to persist a while longer though...

[boogaloo]

Me again! Sorry a few more questions!

As for the double router issue, I'm a little confused - I'm guessing you have the modem from your service provider (mine's a "Ubee" thing from Comcast), but it sounds like that's connected to something else before it connects to the N600. If the "other" router is indeed a router and not the service provider modem, then that's where the configuration needs to take place, and not on the N600. Sounds like the N600 is simply acting as a Gigabit switch. If that's true, then the "other" router should NOT be connected to the yellow WAN port on the N600. Furthermore, you could connect the WHS2011 box directly to the "other" router to try the setup wizard again and see what it does.

My 'old' router (which is a Belkin F5d8636v1) doesn't have any gigabit connections, and since my home network is built largely to allow file backups and video streaming I bought the Netgear to speed things up a lot (which it has). However the Netgear has no modem functionality, so I simply set up the old Belkin as my ADSL connection and connected that directly into the 'internet' socket on the Netgear. The problem I have then, though, is that the initial router (the one connecting to ADSL) isn't visible on my network, so I have to configure it by connecting to it via a wired connection with my laptop.

I would recommend setting the first modem/router to bridged mode. This will allow the first box to convert the internet signal from a two wire phone company signal into the Ethernet signal. Then configure the netgear router to port forward ports 80, 443, 4125, to the server's IP. Of, course once you change the first box to bridge mode

The available 'out of the box' settings for the Belkin are PPOE, PPOA, Dynamic / FIxed IP (1483 bridged), Static IP (IPoA) and Modem Only. I tried using Modem Only but no joy - it just couldn't connect to the internet, as I guess it's dumbly carrying the ADSL signal and not applying my login credentials and so on.

Should I try Fixed IP (1483 bridged)?

[KesterHouse]

Hi ho,

Okay, understood - the Belkin is your ADSL modem, wireless access point, router, and switch all rolled into one. The NetGear is a wireless access point, router, and switch. I think the trouble may be popping up because you don't need 2 routers and that's what you've got.

I think that "1483 Bridge" setting you referred to is for the WAN port that talks to your ISP - as you found out, if you try using that it's not going to work unless the ISP is set up to use it. The "Modem Only" setting is what I believe BobbyC is referring to as "bridge mode", because it's just passing the rest of the setup to the N600 that way. No need to buy an ADSL modem - "modem only" mode changes the Belkin into exactly that. In order to get that to work, you'd need to enter your ISP set up info in the WAN setup page of the N600, and connect the Belkin to the yellow input port on the N600. Nothing else gets connected to the Belkin, including disabling the wireless on it. The N600 then becomes your router, wireless access point and switch. The Belkin is simply a modem and nothing more.

If you want to leave the Belkin set up the way it is, then as I said, you don't use the yellow WAN port on the N600 - use the other 4 gigabit ports and just use the thing as a switch. I don't know what model of N600 you have, but it sounds like running the Belkin in "Modem only" mode and using the N600 for your wireless access and internet router might give you better performance.

Now that you've got the Belkin working again, just out of curiosity did you connecting the WHS box directly to one of the LAN ports on the Belkin with the N600 disconnected, and then running the remote access wizard? I understand that it's only running at fast Ethernet and not gigabit, but once it's configured, you can then put the NetGear N600 back into the loop to use as a gigabit switch. Worth a shot, I'd say.

-Jeff K.

[boogaloo]

Hi folks (particularly Kester). A huge thanks for your patience and advice. Finally got this sorted this evening, in part at least. Router 1 running in modem mode, and WHS able to configure the router with apparent success. Sadly when I try to visit my xxxxxxxx.homeserver.com website I don't get anything, just a 'server not found' browser error, but that's a matter for another day! Many thanks, all.

Boog