Sign in to follow this  
Followers 0

Can't map a network drive

4 posts in this topic

I am having trouble connecting a computer my WHS. Two other PC's have connected successfully, but I cannot map a network drive on one PC. I also cannot connect to the server via the Home Server Control Center. It's probably some simple setting on the PC, but I just can't figure it out.

Here are the details of the setup:

Server: HP MediaSmart Server 1TB

Machine: HP with XP Home 2002 Edition Service Pack 3

When I use the HP MediaSmart Server - Control Center I get the following error:

\\SERVERNAME\, The network path not found.

When I attempt to Map Network Drive, I get the following errors:

\\SERVERNAME\Users\username = The network path \\SERVERNAME\Users\username could not be found

\\SERVERNAME\Public = The network path \\SERVERNAME\Public could not be found

I can ping the server from a command window with the IP address and server name:

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\RICH CAVE>ping

Pinging with 32 bytes of data:

Reply from bytes=32 time<1ms TTL=128

Reply from bytes=32 time<1ms TTL=128

Reply from bytes=32 time<1ms TTL=128

Reply from bytes=32 time<1ms TTL=128

Ping statistics for

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

Windows firewall is turned on and I made exceptions for the WHS software:

I typed in the Run window:

cmd /k ipconfig /all

And recieved the following:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Computer_Name

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth

ernet NIC

Physical Address. . . . . . . . . : 00-0A-E4-D8-AD-A8

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . :

Subnet Mask . . . . . . . . . . . :

Default Gateway . . . . . . . . . :

DHCP Server . . . . . . . . . . . :

DNS Servers . . . . . . . . . . . :

Primary WINS Server . . . . . . . :

Lease Obtained. . . . . . . . . . : Tuesday, November 04, 2008 10:34:57


Lease Expires . . . . . . . . . . : Wednesday, November 05, 2008 10:34:5

7 AM

I ran the Connector Troubleshooter and I receive no errors from that.

When I go to the Home Server Console and try to access the files from the Shared Folders section, I get the same errors as

above: "\\SERVERNAME\folder, The network path was not found."

I can connect via the internet and remote access.

Does anyone have any ideas?

Share this post

Link to post
Share on other sites

Upgrade to a WGS Supporter Account to remove this ad.

Tried restarting the WHS and/or client(s)?

Share this post

Link to post
Share on other sites
Tried restarting the WHS and/or client(s)?

Yes I did. I shut down and restarted both the server and PC and still no luck with a connection.

Share this post

Link to post
Share on other sites

Have you tried running the Connector Troubleshooter? Oh, and try pinging the server name, not the IP specifically. It should resolve to the same IP address.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  
Followers 0

Upgrade to a WGS Supporter Account to remove this ad.

  • Posts

    • Please check if task scheduler is still working. If not use this tool here If that does not help you may try to reinstall WHS Connector.
    • My WHS v1 (home build) starting misbehaving and finally needed a new system disk.
      After lots of threads, trial and errors, AF and non-AF drives, and lack of the Server Reinstallation choice it has finally progressed.
      Weeks of frustration. My recent attempts proceeded well but all ended up without the rebuilding of the Storage Pool (6 drives).
      The drives are detected and show up as "not added" in Server Storage and as "non managed" in Disk Management.
      There is no C:\fs on the SYS volume.
      It appears that the RebuildPrimary stage of the reinstallation, mentioned by some posters, was not successful. Has anyone found a way to force the rebuilding of the Storage Pool on reinstallation?
      I have tried X: Files v1.5.5 and the original Microsoft Disk with the same outcome. [My next step will be to migrate the "shares" and "folders" manually - it would have be quicker to have done this initially.]
    • Hi, I can use all feature using the connector software in my local network. But when on the road, I connect via Login works, can access my shared folders, but when I want to access the WHS 2011 Server Dashboard or my WHS 2011 Outlook, I got an error like this: The Computer can't connect with the Remotedesktop-Gatewayserver. Contact your network admin. (translated from german) . On an Windows 7 Home and on a 7 Pro Computer this worked. The same problem happens on my Windows 10 tablet. Only local working with the connector software. Windows 10 is version 1607. Any suggestions what this is?
    • Hello All, I've tried searching on the forum but was unable to find a good walk through on moving a whs V1 to new hardware. Many years ago now I built a server out of an old dell gx270.  That box is really showing its age and is having problems.  Currently the system will boot but it no longer has video and I have to remote into it to see anything. If memory serves me correctly there was a way to save a backup of the server data. Can I simply make this backup of the data and switch out the server hardware reattach the drives and load the backup? How do I get the existing computer backups to move across?   Thanks for any help you can provide.
    • I have the same problem.  I will try the suggestion of repairing "task scheduler" I'm also considering upgrading to Windows Server 2012 R2   See my post 
  • Popular Contributors